FAQ - Frequently Asked Questions

The following are some of the most frequently asked questions.  You can contact us with any other questions you have.

Question:  How do you know prices with installation without looking at my home?

Answer:  90% of the time, the installation process for "replacement windows" is standard.  Any "new construction windows" may require more information.  An estimator must always confirm all installation factors for your particular home.

Question:  Who installs the windows and doors?

Answer:  The windows are sold through Bay State Window Experts and installed by a local Harvey contractor that services your town.  We will obtain all required permits for the job from the local building department in the town where you live.

Question:  Where is Harvey Windows located?

Answer:  Harvey Windows corporate headquarters is in Waltham MA.  A manufacturing facility is in North Dartmouth MA.  There is a network of hundreds of Harvey dealers located across 12 states.  The contractors in our network are in Massachusetts only.

Question:  What is the warranty on the windows?

Answer:  The windows warranty is a minimum of twenty years depending on the window series you choose.  Some series have a Lifetime Warranty.  The contractors in our network offer a Lifetime Warranty on the original workmanship.

Question:  How long does it take to get the windows from the factory after ordering.

Answer:  This will vary depending on the time of year and the product options.  Generally it is about 4-6 weeks.

Question:  How long does the installation process take.

Answer:  On a "standard" install, usually 10 windows can be installed in one day and 20 windows installed in two days.  Replacing a door can be done in a single day.  If any trim is needed, this will add to the time.

Question:  Does Harvey offer financing for payment?

Answer:  It is licensed banking institutions we work with that will provide any available financing.


Call Us For an In-Home Estimate or We Can Start by Emailing You Our Price List


Call Us: 774-573-1063


Office Hours:  Monday to Friday 8:00 AM to 5:00 PM.



An estimator will bring sample windows to your home for you to see, explain the installation process, answer all your questions, and provide an exact price quote.


We do NOT have high pressure sales people.  Only friendly and knowledgeable estimators.


*** Because of potential price increases from the recent tariffs, price quotes cannot be guaranteed beyond 30 days.


*** Call us or fill out the form and we will email you a windows & doors price list, an information sheet about our company, and the name and picture of the estimator that will assist you, by the next business day.


The minimum job size is 6 windows or 1 door.


Contact Us


We'll Bring Sample Windows to Your Home For You to See Side by Side